Insight Library
Insurance companies: Could you reduce policy lapse rates by 12%-30% through customer communication?
It’s often said that the key to every successful relationship is good communication. And that certainly includes relationships between companies and their customers.
Insurers: In the digital age, effective customer communication can be even more profitable than before
Relevant, personalised communication with existing customers can be highly profitable for insurance companies.
Using Precision Insurance to increase RoE on your traditional life portfolio by 0.5-1% per annum – and maximise customer value across the business.
Insurance companies around the world are increasing their focus on existing customers to maintain and build profitability.