This website uses cookies to improve your experience. We’ll assume you’re ok with this, but you can opt-out if you wish. For more on cookies and how we deal with privacy please see our Privacy Statement.

Insight Library

Articles White Papers Riverside Guides

When money’s tight, your existing insurance customers could be especially happy to hear from you

Right now, people in many countries are bracing themselves for a cost-of-living crisis of historic proportions. You might logically assume that customers will automatically be reluctant to spend more on any discretionary purchases – including insurance. But at Riverside, we’ve repeatedly seen that they don’t necessarily behave that way.

How “business as usual” communications can deliver profitable new sales and boost customer retention for insurance companies around the world

Since 2005, Riverside has developed and implemented successful customer communication programmes – working with dozens of insurance companies on 5 different continents.

Effective customer communication for insurance companies. More essential than ever before in a post-pandemic world

At last, there are tentative signs in some countries that the worst days of Covid-19 could be behind us. Restrictions on personal freedoms are certainly becoming less onerous and people are slowly moving in the general direction of previous norms.