How effective customer communication can unlock the great hidden value in your insurance customer base.
- Why customers want their insurance companies to communicate more with them. And why many insurers still don’t deliver.
- How effective customer communication can boost insurance sales AND improve customer retention on existing policies held.
- Why agents and intermediaries welcome and support communication from insurers to their customers – and are more loyal as a result.
- How to get started in delivering effective customer communications that build sales, customer retention and intermediary loyalty.